In March and April 2021, the company established new warehouses in London and Birmingham, along with teams with extensive local knowledge. In this spirit, it launched YunExpress UK on October 29, 2020. YunExpress has consistently met challenges like this head-on, while remaining open to new opportunities. “On analyzing this data, we found that we needed to tailor our solutions more to different client segments and needs.” “We conducted in-field research and interviews to gain more insight into customs declarations issues, the different ‘injection gateways’ in Europe, and even the impact of different vehicles on transit time,” says Lili Wu, General Manager of YunExpress UK. Given these challenges, and as a professional cross-border e-commerce logistics provider, YunExpress needed to deepen its understanding of the UK’s mature but evolving logistics environment, and significantly adapt its procedures in order to allocate resources nimbly and strategically. Between January and July 2021, imports from the EU fell by nearly a quarter (24.8%), while exports to the EU fell by 13.1% ( Channel 4 News). Another challenging consequence of Brexit is the suspension of delivery services from major logistics players many parcels have been returned due to missing paperwork. As a result, 2021 has seen a 27.7% increase in transit time for parcels coming into the UK from EU member states (Parcel Monitor, 2021). This causes significant delays and extra costs when shipping between the UK and the EU. Post-Brexit, all e-commerce sellers are allocated an Import One-Stop Shop (IOSS) number, and are expected to submit customs export declarations, T1 transit documentation, and customs import clearance documentation. Nevertheless, its e-commerce logistics sector faces its fair share of challenges – in particular, the far-reaching effects of Brexit. The UK’s mature logistics infrastructure supports continued e-commerce development. It also enjoys the highest e-commerce penetration rate in Europe: 93% of the country’s internet users were estimated to have shopped online in 2021 ( OECD/EUIPO, 2021). The UK is the third-largest e-commerce market in the world, following China and the US. In this series of stories, we share insights into our business operations, and how we have grown along with them. This kind of growth would not have been possible without the efforts and commitment of our great local teams. Since then, the company has provided logistics services to over 30 European countries, and established subsidiaries in 21 of them. YunExpress Europe was founded in 2020 as the European headquarters branch of YunExpress, the leading global cross-border e-commerce logistics provider, focusing on European markets.
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